Privacy Policy
Effective Date: 3 April 2025

Wounds Plus (“we,” “us,” or “our”) is committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, receive our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, mailing address, and other contact details you provide when filling out forms, scheduling appointments, or contacting us.

b. Health Information (PHI)

As a healthcare provider, we may collect medical history, diagnosis details, treatment information, and other Protected Health Information (PHI) necessary for care delivery.

c. Website Usage Information

Non-identifiable data such as IP address, browser type, pages visited, and usage patterns, collected via cookies and analytics tools to improve website performance.

2. How We Use Your Information

We use your information to:

• Provide personalized wound care services

• Schedule and manage appointments

• Communicate with you about your care

• Comply with healthcare regulations

• Improve our services and website experience

• Respond to inquiries or support requests

3. How We Protect Your Information

We implement industry-standard administrative, physical, and technical safeguards to protect your data, including encryption, secure access controls, and regular audits.

All PHI is handled in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

4. Sharing Your Information

We do not sell or rent your personal or health information. We may share your data only:

• With healthcare providers or professionals involved in your care

• With authorized third-party service providers under HIPAA-compliant agreements

• When required by law or regulation (e.g., public health reporting, legal processes)

• With your explicit written consent

5. Your Rights Under HIPAA

You have the right to:

• Access and request a copy of your health information

• Request corrections to your records

• Request restrictions on certain uses or disclosures

• Receive a list of disclosures

• File a complaint if you believe your privacy rights have been violated

• For more information on your rights, visit www.hhs.gov/hipaa.

6. Cookies and Analytics

Our website may use cookies and third-party analytics (like Google Analytics) to enhance user experience and gather statistical data. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your information, please contact us:

Wounds Plus
Lehi, Utah
Email: leslie@woundsplus.com
Phone: 385.204.4416